Privacy Policy

1. Introduction

This Privacy Policy explains how Sebay Surf Central ("Sebay", "we", "our", "us") collects, uses, stores, and protects personal information obtained through this Website.

Sebay Surf Central acts as the Personal Information Controller for personal data collected through this Website, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Personal Information Collected

Sebay may collect personal information when you submit an inquiry or interact with the Website, including:

• Full name
• Email address
• Phone number
• Check-in and check-out dates
• Number of adults and children
• Preferred accommodation type
• Any message or additional details you voluntarily provide

Limited technical information such as IP address, browser type, device information, and pages visited may also be collected through cookies or similar technologies, if implemented.

3. Purpose of Collection and Use

• To process and respond to booking inquiries
• To communicate regarding availability, rates, confirmations, changes, or cancellations
• To provide customer support and respond to feedback
• To improve the Website, services, and user experience
• To send marketing or promotional communications only where valid consent has been provided

Sebay relies on the accuracy of information provided by users and shall not be responsible for issues arising from inaccurate or incomplete information submitted.

4. Legal Bases for Processing

• User consent
• Performance of pre-contractual obligations related to booking inquiries
• Compliance with legal obligations
• Legitimate business interests such as service improvement and Website security

5. Data Sharing and Disclosure

Personal information may be shared with:

• Authorized staff and personnel for booking-related functions
• Third-party service providers such as hosting, email, analytics, or payment processors
• Government authorities when required by law or legal process

Sebay does not sell personal information to third parties.

6. Data Storage and Retention

Personal information is stored in secure systems operated by Sebay or its authorized service providers and retained only as long as necessary to fulfill its intended purpose, comply with legal requirements, and resolve disputes.

7. Data Security

Sebay implements reasonable technical and organizational safeguards to protect personal information. While reasonable measures are in place, absolute security cannot be guaranteed.

8. Cookies and Tracking Technologies

Cookies may be used to improve functionality and analyze Website usage. You may disable cookies through your browser settings, though some features may not function properly.

9. Your Rights as a Data Subject

• Right to access personal data
• Right to correct inaccurate information
• Right to request deletion or restriction of processing
• Right to withdraw consent
• Right to object to certain processing activities

10. Children’s Privacy

The Website is not directed at children. Personal information relating to minors may be provided by parents or legal guardians solely for booking and accommodation purposes.

11. International Data Transfers

Personal information may be processed or stored outside the Philippines. Appropriate safeguards are implemented to ensure protection consistent with Philippine data protection laws.

12. Changes to This Privacy Policy

Sebay may update this Privacy Policy from time to time. Continued use of the Website constitutes acknowledgment of the updated policy.

13. Contact Information and Data Protection Officer

By submitting personal information through this Website, you confirm that you have read, understood, and agreed to this Privacy Policy.